CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS GENERAL: 1. By placing an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance selling contract presented to you. 2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchase. 3. Shipping fees, which are the product shipping costs, will be paid by the buyers. 4. Each purchased product will be delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract. 5. The purchased product must be delivered complete and in accordance with the specifications specified in the order and with documents such as the warranty certificate and user manual, if any. 6. In the event that the sale of the purchased product becomes impossible, the Seller must notify the Buyer in writing within 3 days of learning of this situation. The total price must be refunded to the Buyer within 14 days. IF THE PRICE FOR THE PURCHASED PRODUCT IS NOT PAID: 1. If the Buyer does not pay the price of the purchased product or cancels it in bank records, the Seller's obligation to deliver the product is terminated. PURCHASES MADE WITH THE UNAUTHORIZED USE OF A CREDIT CARD: 1. If, after the product is delivered, it is detected that the credit card used by the Buyer has been unfairly used by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contracted product to the SELLER within 3 days, with the shipping costs being borne by the SELLER. IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORSE REASONS: 1. If force majeure reasons that the Seller cannot foresee occur and the product cannot be delivered on time, the situation will be notified to the Buyer. The Buyer may request that the order be canceled, the product be replaced with a similar one, or the delivery be postponed until the obstacle is resolved. If the Buyer cancels the order; if the payment was made by cash, the fee will be paid to the Buyer in cash within 14 days of the cancellation. If the Buyer paid by credit card and cancels, the product fee will be refunded to the bank within 14 days of the cancellation, but the bank is likely to transfer it to the Buyer's account within 2-3 weeks. THE BUYER'S OBLIGATION TO INSPECT THE PRODUCT: 1. The Buyer will inspect the goods/services subject to the contract before receiving them; they will not accept damaged and defective goods/services such as crushed, broken, torn packaging, etc. from the cargo company. The goods/services received will be deemed to be undamaged and intact. The BUYER must protect the goods/services with care after delivery. If the right of withdrawal is to be exercised, the goods/services must not be used. The invoice must be returned with the product. RIGHT OF WITHDRAWAL: 1. The BUYER may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the purchased product to the BUYER or to the person/organization at the address provided, without assuming any legal or criminal liability and without giving any reason, provided that the BUYER notifies the SELLER using the contact information below. 1. SELLER'S CONTACT INFORMATION FOR NOTIFICATION OF THE RIGHT OF WITHDRAWAL: COMPANY NAME/TITLE: hediyelikvemagnet ADDRESS: Armutalan mah vatan cad no 20 Z1 E-MAIL: [email protected] TEL: +90 5059467315 DURATION OF THE RIGHT OF WITHDRAWAL: 1. If the Buyer has purchased a service, this 14-day period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service has begun with the consumer's approval before the end of the right of withdrawal period. 2. Expenses arising from the exercise of the right of withdrawal are the responsibility of the SELLER. 3. In order to exercise the right of withdrawal, a written notice must be given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used in accordance with the provisions of "Products for which the Right of Withdrawal Cannot Be Used" set out in this contract. EXERCISE OF RIGHT OF WITHDRAWAL: 1. The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is a corporate product, it must be sent along with the return invoice issued by the institution when returning it. Returns of orders with invoices issued on behalf of institutions will not be completed unless a RETURN INVOICE is issued.) 2. The return form must be delivered complete and undamaged, together with the box, packaging, and standard accessories, if any. RETURN CONDITIONS: 1. The SELLER is obliged to return the total price and the documents that obligate the BUYER to the BUYER within 10 days at the latest from the receipt of the notice of withdrawal and to accept the return of the goods within 20 days. 2. If the value of the goods decreases due to a fault of the BUYER or if return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages in proportion to the fault. However, if the goods or product are returned within the right of withdrawal period,BUYER is not responsible for any changes or deteriorations that occur due to improper use. 3. If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED: 1. According to the Regulation, it is not possible to return underwear bottoms, swimsuits and bikini bottoms, make-up materials, disposable products, goods that are prepared at the BUYER's request or clearly in line with their personal needs and are not suitable for return, goods that are in danger of rapid deterioration or have expired, products that are not suitable for return due to health and hygiene reasons if the packaging is opened by the BUYER after being delivered to the BUYER, products that are mixed with other products after delivery and cannot be separated by their nature, goods related to periodical publications such as newspapers and magazines, other than those provided under a subscription agreement, services performed instantly in electronic media or intangible goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if the packaging has been opened by the BUYER. In addition, it is not possible to exercise the right of withdrawal regarding services whose performance began with the consumer's consent before the expiration of the right of withdrawal period, according to the Regulation. 2. Cosmetics and personal care products, underwear, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, cassettes, and stationery consumables (toner, cartridges, ribbons, etc.) can be returned only if their packaging is unopened, untested, undamaged, and unused. DEFAULT AND LEGAL CONSEQUENCES 1. The BUYER acknowledges, declares, and undertakes that in the event of default when making payment by credit card, it will pay interest and be liable to the bank within the framework of the credit card agreement with the card-holding bank. In such a case, the relevant bank may take legal action; it may claim any resulting expenses and attorney fees from the BUYER. In any case, if the BUYER defaults on a debt, the BUYER agrees to pay the SELLER any losses and damages incurred due to the delayed payment of the debt. PAYMENT AND DELIVERY 1. You can make your payment via bank transfer or EFT (Electronic Fund Transfer) to any of our Vakifbank Ibrahim Cukur TR65 0001 5001 5800 7320 6227 22 accounts (TL). 2. You can use your credit cards through our website to make single online payments or take advantage of online installment options for all types of credit cards. For online payments, your credit card will be charged at the end of your order.